Access delayed: The waiting times backlog in NHS Wales

Published 24/06/2022   |   Reading Time minutes

The challenge of the planned care backlog is huge. It’s one of the biggest challenges for the Welsh NHS. and will require health services to transform at a scale and pace not seen before.

The Senedd’s Health and Social Care (HSC) Committee launched its inquiry in November 2021 into the impact of the waiting times backlog on people in Wales.

Waiting lists grew from March 2020 to April 2022; the number of patient pathways waiting to start treatment rose by over 50% over this period.

Through interviews and focus groups with patients, the HSC Committee heard distressing stories that behind these statistics, are individuals whose daily lives—and potentially those of their families, friends or carers—are being affected by delayed diagnosis or care. People are living with chronic pain, distress, discomfort and anxiety.

The Committee published its report - ‘Waiting Well? The impact of the waiting times backlog on people in Wales’ in April 2022. The Welsh Government responded on 30 May 2022. A debate on the report and the response to it will be held in Plenary next week (29 June).

This article provides information about the current waiting lists, the Welsh Government’s programme to address them and its response to the Committee’s ‘Waiting Well?’ report.

A Plan to recover, reset and transform planned care services

The Welsh Government published its plan for reducing waiting lists in April 2022. The plan sets out a number of key ambitions to reduce waiting times :

  • No one waiting longer than a year for their first outpatient appointment by the end of 2022.
  • Eliminate the number of people waiting longer than two years in most specialities by March 2023.
  • Increase the speed of diagnostic testing and reporting to eight weeks and 14 weeks for therapy interventions by Spring 2024.
  • Eliminate the number of people waiting longer than one year in most specialities by Spring 2025.
  • Cancer diagnosis and treatment to be undertaken within 62 days for 80% of people by 2026.

Our article ‘Reducing the NHS waiting list backlog looks at the latest Welsh Government statistics to help monitor progress in achieving these ambitions (recovery targets). It will be updated regularly.

The current waiting list for treatment has increased by over 50% since March 2020

The Welsh Government’s waiting times statistics are reported on the StatsWales website. Its waiting times targets pre-date the pandemic and are separate to the ambitions (recovery targets) set out in the Welsh Government’s plan.

Referral to treatment (or ‘RTT’) is the time from referral by a GP to hospital for treatment and includes time spent waiting for any hospital appointments, tests, scans or other procedures that may be needed.

Welsh Government RTT Target:

95% of patients referred for planned hospital treatment should be seen within 26 weeks, and 100% within 36 weeks.

The latest data (April 2022) show the number of patient pathways waiting to start treatment has increased significantly since March 2020. At the end of April 2022, the waiting list reached 707,098, frequently described as the equivalent of one in every five people in Wales, although some may be on more than one waiting list. This represents an increase of 54.8% since March 2020 (when 456,809 were waiting).

Over half of those waiting in April 2022 (379,638 or 53.7%) had been waiting up to 26 weeks. However, over one-third (258,189 or 36.5%) had been waiting over 36 weeks. This compares with 28,294 (or 6.2%) waiting over 36 weeks two years earlier. The trend is shown in the graph below.

Graph 1: Percentage of patient pathways waiting less than 26 weeks and more than 36 weeks to start treatment

Graph showing the percentage of patient pathways waiting less than 26 weeks and more than 36 weeks to start treatment from April 2019 to April 2022. The percentage of those waiting less than 26 weeks has fallen from 81.9% in March 2020 to 53.7% in April 2022. The Welsh Government target is 95%. The percentage waiting more than 36 weeks in April 2022 was 36.5%, compared to 6.2% in March 2020. The Welsh Government target is 100%.

 

Source: StatsWales, Patient pathways waiting to start treatment

NHS Wales is not meeting Welsh Government waiting time targets for diagnostic tests, therapies, and cancer treatment

Welsh Government Targets, Diagnostic and Therapy Services:

No-one should wait longer than eight weeks for diagnostic services such as X-rays, or 14 weeks for therapy services, such as physiotherapy.

The graph below shows the trend in the percentage of patients waiting beyond the targets.

Between March 2020 and April 2022, the number waiting beyond the 8-week target for diagnostics rose from 7,964 to 45,028 (41.2% of patients).

For therapy services, the number waiting beyond 14 weeks increased from 502 in March 2020 to 13,103 in April 2022 (20.6% of patients).

Graph 2: Percentage of patients waiting beyond Welsh Government targets for diagnostic and therapy services

Graph showing the percentage of patients waiting beyond the Welsh Government targets for diagnostic and therapy services. In March 2020, 10.8% of patients were waiting beyond the 8-week target for diagnostics . By April 2022, this had increased to 41.2%. At April 2022, 20.6% of patients were waiting beyond the 14-week target for therapy services, compared to with 1.4% at March 2020.

 

Source: Stats Wales, Diagnostic and therapy services waiting times by month

Welsh Government Target, First Cancer Treatment:

75% of patients should receive their first treatment within 62 days of being suspected of having cancer.

The cancer waiting times data for April 2022 show that just 56.4% of patients had their first treatment within 62 days; well below the target of 75%.

Graph 3: The percentage of patients who received their first cancer treatment within the target

Graph showing that, between June 2019 and April 2022, NHS Wales did not meet the Welsh Government target that 75% of patients receive their first cancer treatment within 62 days of being suspected of having cancer. Just 56.4% of patients in April 2022 received their first treatment within 62 days, compared to 61.9% in March 2020.

 

Source: Stats Wales, Suspected cancer pathway

People on the waiting list need support

The HSC Committee recommended in its report that the plan for tackling waiting times should focus on supporting patients while they are waiting for treatment, as well as set out how the backlog will be addressed.

The Welsh Government says it will support people to wait well by providing better information and support, including to help them manage their conditions and to prepare for surgery. They say “planned care recovery will be underpinned by a commitment to fundamentally transform the waiting list into a preparation list”.

The Committee made 27 recommendations – all of which were accepted by the Minister (albeit one was partially accepted).

Committee Members will ultimately decide whether the Welsh Government has fully accepted all of the Committee’s recommendations in the way they envisioned. There’s a lack of detail in some areas; in many instances the Minister is ‘still considering’ how best to take some things forward.

Welsh Government says it is investing £1 billion in NHS recovery this Senedd Term

In January 2022 the Welsh Government reported it had “allocated £818m towards NHS Recovery over 4 of the 5 years of the current government”, with £248m provided in 2021-22 and £190m allocated each year from 2022-23 to 2024-25.

It announced “an extra £60m – £15m a year over the next four years – for health boards” when it published its NHS recovery plan in April 2022. The Welsh Government said this latest funding meant it had now allocated more than £1bn this Senedd term to help the NHS recover from the pandemic, which it had committed to doing.

Audit Wales reported (May 2022) that NHS bodies struggled to spend all of the Welsh Government’s 2021-22 funding for planned care in the short-term and this was one of the significant factors limiting the provision of these services.

It says there are some significant barriers that need to be overcome to make inroads into the backlog, including the on-going impact of COVID on services, workforce challenges, and limitations in the current NHS estate

Audit Wales modelling suggests it could take up to seven years or more to return waiting lists to pre-pandemic levels.


Article by Sarah Hatherley, Joanne McCarthy, and Helen Jones, Senedd Research, Welsh Parliament